Position: Office assistant/service support assistant (m/f)

Location: Zagreb

We are looking for a valuable, responsible, and organized person who will quickly win the sympathy of our clients and colleagues with their cordiality and optimism. Quick and professional resolution of all client inquiries and assigned tasks is expected of an Office assistant, who is often the first face/voice of the Agency.

What tasks can you expect?

intensive daily correspondence and responding to client inquiries via telephone and email
providing clients with relevant information regarding services and offers via telephone
coordinating and distributing inquiries to agents
daily communication and support to agents in their work
receiving clients and business partners in the office
archiving documents, receiving, completing, and storing files and materials, maintaining databases
receiving and sending mail
creating offers, issuing and paying invoices, maintaining cost records
responsibility for inventory management and maintaining office equipment and consumable materials
assistant personnel tasks (applications/withdrawals for pension insurance)
other administrative tasks

Who are we looking for?

you must have a minimum of secondary education, preferably higher education (bachelor's degree)
you excel in spoken and written communication in Croatian and English
You are an outgoing, flexible, and pleasant person
you are an active user of MS Office programs, and easily introduce yourself to other necessary tools for work
You are a team player and willing to work in a dynamic and hectic environment
you consider yourself a loyal, reliable, and discreet person
you have a high level of work ethics, and those who know you consider you a reliable and discreet person
it is important to you to work in a ambitious environment, in a rapidly growing industry

If you want to be part of a young and prospective team, learn and develop every day, and contribute to customer satisfaction levels - click and apply! We look forward to meeting you.

About us

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About us

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